You have up to 15 calendar days to change your order, since you receive it. You can make the change for free at any of our physical stores or make a change at home, by filling out this FORM.
You can make the return for free at any of our physical stores.
To make a home return, fill out this RETURN FORM and wait for Customer Service to contact you. The return cost is €5.
*For an INTERNATIONAL EXCHANGES/RETURNS, please contact with our customer service department via [email protected]
*For orders placed in the Black Friday period, the period for CHANGES AND RETURNS is extended until December 31, 2022.