You have up to 15 calendar days to change or return your order, since you receive it.
To make the exchange or return, the product must be in perfect condition and in its original packaging.
You can make the change for free at any of our physical stores.
To make a change of size or model at home, you must make a transfer of €5 for each model you change to the account that our Customer Service department communicates to you.
You can make the return for free at any of our physical stores.
To make a home return, fill out this RETURN FORM and wait for Customer Service to contact you. The return cost is €5.
For any questions write to us at [email protected].
The website reserves the right to cancel orders in the event of computer errors that may cause price or stock changes.