Ayuda

Customer Services: +34 938 793 432

Whatapp: +34 618 215 116

Lunes a viernes: 9.30h a 20.30h

Sábado: 9.45h a 14h

Paiments methods

What payment method can I use to make my purchase?

We have the following payment methods: Visa, Visa electron, Mastercard, American Express, Paypal, CES and Klarna.

Payment with KLARNA

Divide the cost of your purchase in 3 interest-free installments, which are charged to your credit or debit card every month.

In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether You meet the requirements to access their payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with the provisions of Klarna's privacy policy.

Find out more about Klarna HERE.

Why might my credit card be refused?

Your card may be declined for one of the following reasons:

  • The card may have expired. Check that your card is still valid.
  • You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
  • You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

Can I include my company’s details on my invoice?

Yes. Simply click on the business option in personal details and fill in the tax information we require.

Is it safe to use my credit card on the website?

Yes, the data is transmitted SSL-encrypted. For payments with Visa and Mastercard only SET transactions (secure electronic transactions) are accepted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.

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